FAQ

Here you will find a lot of answers to questions that arise prior to a trip to Mexico.

You can send us your request anytime and after receiving an offer from us you can book your trip.

 

Your booking becomes obligatory when you receive a booking confirmation from us, which states that you agreed to booking a trip with us. This step happens after your tour has been completely planned together with us, all the costs agreed upon and after you sent us a confirmation via e-mail that you want to the tour with Buenos Dias Mexico.

 

Your contract partner is the Mexican-German tour operator Buenos Días México SA de CV.

 

Basically you can decide which services your tour includes. If not discussed differently with you, usually our roundtrips include: 

Accommodation
Breakfast
Meals mentioned in your itinerary
Transfers
Tour and entrance fees
Domestic flights when necessary
Local Taxes

 

Yes of course, we will be happy to organize your international flights. However in some cases it might be of advantage to book your flight from the country of origin, since the costs might be lower.

 

You receive your booking confirmation and your itinerary via Email.

 

You pay your trip by bank transfer. For warly bookings we might be able to offer you an early payment discount.

 

You receive your detailed travel documents including hotels, pick up times, meals, etc. no later than two weeks before your tour starts.

 

If you have to cancel your trip, our cancellation policy will come into effect and we charge:

Until 60 days before the commencement date 10% of the total price
59 - 30 days 25% of the total price
29 - 15 days 40% of the total price
14 - 7 days 60% of the total price
06 - 1 days 75% of the total price
from the day of departure 85% of the total price

We recommend you to get a rescission insurance for the case of illness.

In the case of any kind of travel deficiencies, problems, questions, etc. please call our local office in Mexico or send us an e-mail and we will do everything in our power to solve the problem, in order to make your trip as enjoyable as possible.

 

 

Direct flight: Lufthansa, Mexicana, LTU (Cancún), Condor (Cancún)
Flight with stopvover: Air France, British Airways, Iberia, KLM

 

You can travel Mexico by rental car without any problems. However prior to your trip you should make yourself familiar with the traffic regulations. Besides it is not advisable to start your roundtrip in Mexico City. The Mexican manner of driving needs getting used to and often signposting leaves much to be desired. So the best thing to do is to forget all European rules and regulations and to adapt yourself to the local practice of driving. To a large extent, the roads are in a good condition and if you choose the chargeable highway, you almost feel like being on a European street. Pay attention to the speed limit! The highway patrol is often hidden at the roadside and it can get pretty expensive.

 

We recommend to our European clients to apply for an international driving licence. Even if during a normal patrol the European driving licence will be accepted without any problems, it might be possible in case of an accident that the contracted insurance does not accept it or does not cover the damage. Be careful, as this is a typical tourist trap.

 

Mexico is a safe holiday destination as long as you stick to certain rules. It is not necessary to mention that people who drape themselves with gold jewellery and take their expensive Prada bag for a walk are an easy pray for every thief. Like in every other country in the world you should always be careful and take some precautions like not lingering in dark lanes, not picking up hitchhikers and to keep copies of your passport and all other important documents in the hotel safe. That saves you from a lot of trouble in a worst case situation. Last but not least you can always refer to your embassy for further information about your specific destination.

 

There are certain areas that are better to be refrained from! If you are bound for Mexico City, it is very likely to get lost and suddenly you find yourself in a part of the city that should better be known from TV only. Therefore you should secure yourself with good maps. Much as you'd like to explore the other side of Mexico: please not in Mexico City! Apart from that, let your common sense prevail; as European you feel pretty quickly if it might be better to turn around.

We recommend to get immunized against diphtheria, tetanus as well as against hepatitis A and B. During the rainy season from May to October there is an increased risk of malaria.

 

As we do already live in Mexico for longer than 7 years and have traveled a lot more than one time all alone, we can say with good conscience: yes! The people are very respectful, even if there is a lot of wolf-whistling if a handsome foreign woman crosses the street. Nevertheless it is not advisable to experience the night life on your own, to explore lonely, desolated spots or to hitchhike. Moreover you should not provoke with your appearance if you want to be left in peace, extremely short skirts and belly tops should be preserved for the beach. Mexico is a country with Latin spirit and mindset and these are more passionate than in many parts of Europe! Keep this in mind and there'll be nothing to worry about!

It does, as long as it is a triband mobile phone. If you are planning on making phone calls within Mexico we advise you to buy a prepaid card in order to avoid high charges for phone calls to other parts of the world. 

 

As a tourist it is recommendable to order one of the notorios radio taxis and not to hail a taxi on the road, especially not in Mexico City. In every other city there is in fact nothing to worry about. Radio taxis have steady rates and the central office knows where the driver is heading to. You can feel absolutely secure.

Tipping is, just like in every other country in the world no obligation. If you were not satisfied with the service, don't do it. However it might happen that you will be asked about it. Often the service staff lives on the tip, so a certain generosity, especially as a tourist, is expected. 10% is common, this is what usually every Mexican gives, too.