Mexico FAQ's
LAS PREGUNTAS MAS FRECUENTES
Questions about your vacation package
BUENOS DIAS MEXICO
1. How and when can I book a service of Buenos Dias Mexico Business & Travel?
You can send us your request anytime and after receiving an offer from us you can book your trip.
2. Are bookings obligatory?
Your booking becomes obligatory as soon as you receive a booking confirmation from us.
3. Who exactly is my contract partner?
Your contract partner is the Mexican-German Tour Operator Buenos Dias Mexico SA de CV.
4. Which services do the tours from Buenos Dias Mexico Business & Travel include?
On principle you can decide which services your tour includes. Usually our roundtrips include:
Accommodation
Breakfast
Meals mentioned in your itinerary
Transfers
Tour and entrance fees
Domestic flights as necessary
Local Taxes
5. Can I also book my international flight with Buenos Dias Mexico?
Yes of course, we will be happy to organize your international flights.
6. How do I receive my booking confirmation?
You receive you booking confirmation per Email.
7. Which payment methods can I make use of?
You pay your trip by bank transfer.
8. When do I get my travel documents?
You receive your travel documents no later than two weeks before your tour starts.
9. What happens if I can not take the trip for any reason?
If you have to cancel your trip our cancellation policy will come into effect:
Until 60 days before commencement date 10% of the total price
59 - 30 days 25% of the total price
29 - 15 days 40% of the total price
14 - 7 days 60% of the total price
06 - 1 days 75% of the total price
from the day of departure 85% of the total price
We recommend you to conclude a rescission insurance for the case of illness
10. What do I have to do if there is something to complain about during my trip?
In the case of travel deficiencies, please call our office in Mexico and we will do everything to solve the problem.
Tours & Travel
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